Renters are required to return your vehicle in the same condition in which it was rented. If it is not in the same condition, use the Resolution Center form on your reservation page to get in touch with our Customer Support team. Add any supporting documentation, such as photos, and it will be brought to the attention of our team to resolve quickly.
From your Account Management, go to your Reservations section and find the reservation you’d like to cancel. Reservations can be cancelled, without penalty, on the COOP website up to 24 hours prior to the reservation start.Learn more
When you get a request to reserve your vehicle you will receive a notification via email, or on the COOP app that you can approve or deny.Learn more
Tracking devices (ELD tracking device) are not currently supported by the platform, but are always a good idea to install in your vehicles.Learn more