Announcing Premium Owners Program
We always strive to improve our services so that businesses can share vehicles with confidence. To celebrate our top-rated and most active Owners, we are thrilled to announce the launch of the COOP by Ryder® Premium Owner program.
COOP is the leading vehicle sharing platform to generate revenue for your business by putting your vehicles in good hands. Premium Owners will see more rentals, more earnings, and more rewards for using COOP regularly and providing the best experience to Renters.
Qualifications for Premium Owners
We want to be sure that this program has the top Owners on the platform. To this end, Owners must meet several qualifications to be enrolled in the program. Every quarter, we evaluate your performance as an Owner. If you meet the program requirements, you’ll automatically become a Premium Owner based on the following assessments:
- 4.5+ Average Star Rating
- 100 Rental Days on the Platform in the Last Quarter or 250 Days in the Previous 12 Months
- 80% Reservation Acceptance Rate in the Last Quarter
- Median Response Time of 4 Hours or Less in the Last Quarter
Benefits of Becoming a Premium Owner
Once you’re a Premium Owner, you have several perks that help you stand out. We reserve these additional benefits for our Premium Owners:
- Lower COOP Service Fee at 25%
- Premium Badge on Listings to Attract More Renters
- Prioritized Listings that appear before non-Premium Owners’ listings
- Eligible for Customer Feature Stories and Promoted Listings
- Prioritized Pairings with Premium Renters
- Dedicated Customer Support Number
Our Commitment to Our Owners
The release of this program means both Owners and Renters across the platform have improvements to look forward to.
If you’re looking to rent, you will see a special badge for Premium Owners which presents additional great choices on the platform. Premium Owners that have a proven record of high-ratings usually means that they provide an overall smooth rental experience.
If you have vehicles that are listed on COOP, the Premium Owner program gives you a pathway to more Renters finding your available vehicles, more bookings, and more revenue for your business.
We hope you enjoy this offering as we strive to improve the COOP platform every day. If you have questions, talk to our expert team members. Our team will give you more details about the benefits of this program or what steps you can take to qualify.