Renter Tools & Resources

Here’s everything you need to know so that you can rent vehicles with confidence.

Getting Started

Find the Help You Need

Tractor trailer being towed by tow truck

24/7 Roadside Assistance

If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.

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Help Center

Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.

Person sitting at a laptop using the COOP platform

Support Center

Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.

Tips for an Even Better Experience

Complete Pre-Trip Inspection

Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.

Connect via User-to-User Chat

Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.

Care for the Vehicles

Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.

Submit Fuel Receipts

Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.

Rate Your Experience

Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.


Real-time tools and information for rentals.

Mobile App
Search, book, and manage rentals on the go.
Renter Dashboard
Easily track rental activity, see invoices, and more all in one place.
Download on the Apple App StoreGet it on Google Play
COOP mobile app showing commercial vehicles for rent.

Catch Up on the Latest With COOP

Maximizing Gains with Reefer Trailers – A Guide

Learn about the significant impact of reefer trailers on transporting perishable goods including tips, technological advancements, & rental options for efficiency.

Featured Success Story: How a Leading Value-Added Distributor Gained 85,000 cu. ft. of Space with Storage Trailers

How the largest value-added distribution company overcame challenges with limited warehouse space by using storage trailers as a quick and cost-saving solution during peak season with the COOP by Ryder rental solutions platform.

Featured Success Story: How a Major Food & Bev Company Tripled Daily Loads Via Drop & Hook Freight

It’s no secret that the food distribution industry is highly competitive, and companies need to operate efficiently to succeed. One of the nation's largest food distribution and production companies with over $1.5B in sales wanted to save time and money in a tight economic landscape, and trailer pools presented as a worthwhile long-term solution. 

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