Renter Tools & Resources

Here’s everything you need to know so that you can rent vehicles with confidence.

Getting Started

Find the Help You Need

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24/7 Roadside Assistance

If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.

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Help Center

Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.

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Support Center

Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.

Tips for an Even Better Experience

Complete Pre-Trip Inspection

Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.

Connect via User-to-User Chat

Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.

Care for the Vehicles

Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.

Submit Fuel Receipts

Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.

Rate Your Experience

Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.

Catch Up on the Latest With COOP

Chassis Rentals Enhance Logistics Efficiency | COOP by Ryder

Chassis rentals offers flexibility, cost savings, and access to a variety of equipment options. Whether you are a seasoned logistics professional or new to the world of freight transportation, this article will cover all aspects of chassis trailer rental.

Featured Success Story: How an International Textile Company Used Chassis Trailer Rentals to Overcome Extended Delays at the Port

When containers stuck at the port caused delays and thousands in penalty fees, a major textile company turned to a solution that increased their shipping volume by 28%. Uncover their success story and learn how you can streamline your operations with COOP by Ryder.

Commercial Rental Rate Comparison for Semi-Trailers | COOP by Ryder

Want to make best use of expenses when comparing rental rates for trailers? Several factors influence semi-trailer rental costs, from the specific type of trailer you require to your company's credit history. But don't stress; we're here to simplify it all and guide you toward finding the best possible deal for your business.

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