Renter Tools & Resources

Here’s everything you need to know so that you can rent vehicles with confidence.

Getting Started

Find the Help You Need

Tractor trailer being towed by tow truck

24/7 Roadside Assistance

If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.

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Help Center

Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.

Person sitting at a laptop using the COOP platform

Support Center

Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.

Tips for an Even Better Experience

Complete Pre-Trip Inspection

Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.

Connect via User-to-User Chat

Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.

Care for the Vehicles

Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.

Submit Fuel Receipts

Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.

Rate Your Experience

Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.


Real-time tools and information for rentals.

Mobile App
Search, book, and manage rentals on the go.
Renter Dashboard
Easily track rental activity, see invoices, and more all in one place.
Download on the Apple App StoreGet it on Google Play
COOP mobile app showing commercial vehicles for rent.

Catch Up on the Latest With COOP

Commercial Vehicle Rental Market Guide: Fourth Quarter 2023

Another year, another holiday season. The commercial trailer and vehicle rental market is undergoing significant changes this fourth quarter and into the new year. The big question on everyone's mind is whether the historically busy Q4 season will pick up like before. Factors such as technology adoption, rental utilization drops, vehicle availability, and more are top of mind for businesses everywhere. In this blog, we'll briefly explore what to expect and what's been driving the ups and downs of transporting goods and materials throughout 2023. The peak season is critical for businesses grappling with supply chain disruptions and a rapidly shifting competitive landscape. Read our complete guide to learn expert tips and best practices for optimizing fleet needs and discovering valuable rental solutions to meet these challenges head-on.

COOP's Top KPIs Checklist for Businesses in 2024

Discover the top KPIs that every business should be tracking for optimal fleet use. From on-time delivery rates to transportation cost per unit, this blog post covers it all. Read on for insights and a handy checklist to improve your logistics operations.

New Platform Enhancements: Request to Upload Multiple Vehicles and Smart Rate Search Filter

At COOP, we're committed to enhancing your experience to make renting and listing vehicles more efficient and user-friendly. That's why we are excited to introduce two new features that will take your vehicle rental experience to the next level. Request to Upload Multiple Vehicles and Smart Rate Search Filter.

​​3 Important Things to Know About Black Friday & Cyber Monday

Did you know that, on average, U.S. consumers say they have 47% finished placing orders for their holiday shopping by Black Friday and Cyber Monday? That means almost half of the people making purchases in the fourth quarter search online and offline from the crack of dawn for doorbuster deals before we reach December. As two of the biggest shopping days of the year for most retailers, it's important to explore the significant impact these days have on commercial vehicle demand.

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