Renter Tools & Resources

Here’s everything you need to know so that you can rent vehicles with confidence.

Getting Started

Find the Help You Need

Tractor trailer being towed by tow truck

24/7 Roadside Assistance

If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.

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Help Center

Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.

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Support Center

Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.

Tips for an Even Better Experience

Complete Pre-Trip Inspection

Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.

Connect via User-to-User Chat

Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.

Care for the Vehicles

Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.

Submit Fuel Receipts

Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.

Rate Your Experience

Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.

Technology

Real-time tools and information for rentals.

Mobile App
Search, book, and manage rentals on the go.
Renter Dashboard
Easily track rental activity, see invoices, and more all in one place.
Download on the Apple App StoreGet it on Google Play
COOP mobile app showing commercial vehicles for rent.

Catch Up on the Latest With COOP

Logistics of Transporting Fireworks | COOP by Ryder

When it comes to transporting fireworks, this is a task that requires precision, care, and adherence to strict regulations. From ensuring proper packaging to renting the right semi trailers, dive into the history and details of safe transportation.

Trailers as Flex Space for Short Term Storage | COOP by Ryder

Flex Space is shaking up the commercial real estate game, offering an alternative to traditional warehousing. Businesses are seeing the value and efficiency for this versatile option that bends with their ever-changing needs — for instance, seasonal upticks or project-based demands. But have you considered a Dry Van Storage Trailer or Reefer Trailer as a flexible warehouse or industrial space?

Tow Away vs. Load Out: Choosing the Best Option | COOP by Ryder

Navigating the complexities of trailer tow aways vs load outs in the commercial trucking industry is crucial for businesses aiming to streamline their operations and boost profitability. You'll learn why choosing between one over the other can be beneficial for different uses which is vital for making informed decisions.

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