Here’s everything you need to know so that you can rent vehicles with confidence.
Once approved, here’s a quick checklist to get your reservations started.
If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.
Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.
Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.
Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.
Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.
Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.
Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.
Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.
With increasing reports of dry van and reefer trailer theft, and the alarming fact that a good portion of stolen trailers are never recovered. Take steps to secure trailers from theft with these tips and insights to safeguard assets and keep your business on the move.
When renting or adding vehicles to your fleet, you need trailers with floors that can handle heavy loads, frequent use, and various cargo types. Let's discuss different commercial trailer flooring types to help you make an informed choice for your transportation requirements.
Atlantic Trailer Leasing found itself at a pivotal crossroads, they sought innovative ways to enhance profitability without the expense of a large sales team. Enter COOP by Ryder—an innovative fleet optimization and rental platform that allowed Atlantic Trailer Leasing to increase trailer utilization tenfold.
