Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Popular FAQs

How can I contact someone at COOP by Ryder?
Who is responsible for IFTA on my rental truck?
What is required to rent a commercial vehicle on COOP?
What is COOP by Ryder?
How does the vehicle return process work after a rental?
How does COOP Roadside Assistance work?
How do I respond to requests and extensions?
Do I need to provide my own insurance to rent vehicles?

Quick Help

Roadside Assistance

Call our 24/7 service line at 855-961-2413. For more information about COOP Roadside Assistance services, please click here.

Support Center

For businesses with a COOP account, you can contact us here to create a ticket about reservations, claims, payments, reimbursements, and more.

Customer Service

If you are a customer, contact our team by phone at 877-747-5352 Monday thru Friday, 8 am to 6 pm EST, or Saturday and Sunday, 8 am to 2 pm EST.

Catch Up on the Latest With COOP

Featured Success Story: How a Brewing Powerhouse Used Reefer Trailer Rentals to Help Double Beverage Production

In the world of adult beverages, the popularity of hard seltzers has surged dramatically. This consumer craze presents a significant challenge companies and distributors as the ingredients required for these drinks differ from what is typically stocked. Read how a massive player in the alcoholic beverage industry found a cost-effective and flexible solution to transport and store temperature-sensitive ingredients while strengthening their operations for more than three years.

Maximizing Gains with Reefer Trailers – A Guide

Learn about the significant impact of reefer trailers on transporting perishable goods including tips, technological advancements, & rental options for efficiency.

Featured Success Story: How a Leading Value-Added Distributor Gained 85,000 cu. ft. of Space with Storage Trailers

How the largest value-added distribution company overcame challenges with limited warehouse space by using storage trailers as a quick and cost-saving solution during peak season with the COOP by Ryder rental solutions platform.

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