Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Popular FAQs

How can I contact someone at COOP by Ryder?
Who is responsible for IFTA on my rental truck?
What is required to rent a commercial vehicle on COOP?
What is COOP by Ryder?
How does the vehicle return process work after a rental?
How does COOP Roadside Assistance work?
How do I respond to requests and extensions?
Do I need to provide my own insurance to rent vehicles?

Quick Help

Roadside Assistance

Call our 24/7 service line at 855-961-2413. For more information about COOP Roadside Assistance services, please click here.

Support Center

For businesses with a COOP account, you can contact us here to create a ticket about reservations, claims, payments, reimbursements, and more.

Customer Service

If you are a customer, contact our team by phone at 877-747-5352 Monday thru Friday, 8 am to 6 pm EST, or Saturday and Sunday, 8 am to 2 pm EST.

Catch Up on the Latest With COOP

Maximizing Gains with Reefer Trailers – A Guide

Learn about the significant impact of reefer trailers on transporting perishable goods including tips, technological advancements, & rental options for efficiency.

Featured Success Story: How a Leading Value-Added Distributor Gained 85,000 cu. ft. of Space with Storage Trailers

How the largest value-added distribution company overcame challenges with limited warehouse space by using storage trailers as a quick and cost-saving solution during peak season with the COOP by Ryder rental solutions platform.

Featured Success Story: How a Major Food & Bev Company Tripled Daily Loads Via Drop & Hook Freight

It’s no secret that the food distribution industry is highly competitive, and companies need to operate efficiently to succeed. One of the nation's largest food distribution and production companies with over $1.5B in sales wanted to save time and money in a tight economic landscape, and trailer pools presented as a worthwhile long-term solution. 

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