Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Popular FAQs

How can I contact someone at COOP by Ryder?
Who is responsible for IFTA on my rental truck?
What is required to rent a commercial vehicle on COOP?
What is COOP by Ryder?
How does the vehicle return process work after a rental?
How does COOP Roadside Assistance work?
How do I respond to requests and extensions?
Do I need to provide my own insurance to rent vehicles?

Quick Help

Roadside Assistance

Call our 24/7 service line at 855-961-2413. For more information about COOP Roadside Assistance services, please click here.

Support Center

For businesses with a COOP account, you can contact us here to create a ticket about reservations, claims, payments, reimbursements, and more.

Customer Service

If you are a customer, contact our team by phone at 877-747-5352 Monday thru Friday, 8 am to 6 pm EST, or Saturday and Sunday, 8 am to 2 pm EST.

Catch Up on the Latest With COOP

Chassis Rentals Enhance Logistics Efficiency | COOP by Ryder

Chassis rentals offers flexibility, cost savings, and access to a variety of equipment options. Whether you are a seasoned logistics professional or new to the world of freight transportation, this article will cover all aspects of chassis trailer rental.

Featured Success Story: How an International Textile Company Used Chassis Trailer Rentals to Overcome Extended Delays at the Port

When containers stuck at the port caused delays and thousands in penalty fees, a major textile company turned to a solution that increased their shipping volume by 28%. Uncover their success story and learn how you can streamline your operations with COOP by Ryder.

Commercial Rental Rate Comparison for Semi-Trailers | COOP by Ryder

Want to make best use of expenses when comparing rental rates for trailers? Several factors influence semi-trailer rental costs, from the specific type of trailer you require to your company's credit history. But don't stress; we're here to simplify it all and guide you toward finding the best possible deal for your business.

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