Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Popular FAQs

How can I contact someone at COOP by Ryder?
Who is responsible for IFTA on my rental truck?
What is required to rent a commercial vehicle on COOP?
What is COOP by Ryder?
How does the vehicle return process work after a rental?
How does COOP Roadside Assistance work?
How do I respond to requests and extensions?
Do I need to provide my own insurance to rent vehicles?

Quick Help

Roadside Assistance

Call our 24/7 service line at 855-961-2413. For more information about COOP Roadside Assistance services, please click here.

Support Center

For businesses with a COOP account, you can contact us here to create a ticket about reservations, claims, payments, reimbursements, and more.

Customer Service

If you are a customer, contact our team by phone at 877-747-5352 Monday thru Friday, 8 am to 6 pm EST, or Saturday and Sunday, 8 am to 2 pm EST.

Catch Up on the Latest With COOP

Secure Commercial Trailers from Theft: Top Tips & Tools

With increasing reports of dry van and reefer trailer theft, and the alarming fact that a good portion of stolen trailers are never recovered. Take steps to secure trailers from theft with these tips and insights to safeguard assets and keep your business on the move.

Exploring Commercial Trailer Flooring Types | COOP by Ryder

When renting or adding vehicles to your fleet, you need trailers with floors that can handle heavy loads, frequent use, and various cargo types. Let's discuss different commercial trailer flooring types to help you make an informed choice for your transportation requirements.

Featured Success Story: How Atlantic Trailer Leasing Hauled In New Customers with Flexible Trailer Rental Solutions

Atlantic Trailer Leasing found itself at a pivotal crossroads, they sought innovative ways to enhance profitability without the expense of a large sales team. Enter COOP by Ryder—an innovative fleet optimization and rental platform that allowed Atlantic Trailer Leasing to increase trailer utilization tenfold.

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