October 7, 2021
1 min read

October 2021 COOP Platform Enhancements

The COOP by Ryder platform has a fresh new look, and features to match! We are dedicated to improving our technology for your ease, and this latest update makes your truck sharing experience even simpler. In our latest enhancement, our app is more robust than ever before with all the things your business needs to have a smooth experience on COOP. 

For all users, this enhancement comes with:

  • A new look and feel. We made app navigation more intuitive to improve user friendliness. You can more easily see a summary of your account, take action on your reservations from your Reservations Management screen, and more!
  • New reservation search - Find and filter reservations by Status, Vehicle Type, Location, and more. So that your business can monitor a wide range of reservations with ease.
  • Robust resolution reports - While damage is rare, we have made it straightforward for Owner to resolve the process. You can upload images and download PDFs of important documents like police reports, so that everything you would need is in one place.

For Owners, you will now have:

  • Greater privacy - Until a reservation is approved, the address and contact info for your business will not be shown.
  • Ability to automatically approve reservation extension requests - Now Owners can opt into accepting all rental extension requests without taking any action. Renters will get to request to keep a vehicle longer, and you can automatically earn more money for your business.

For Renters, this release comes with:

  • Quicker way to reserve vehicles. Now you can book a vehicle without having to navigate as many pages. Filter by price, distance, or even by Premium Owners to discover the right-fit vehicle for your business. In just a few clicks, find and reserve the vehicles you need.
  • Assign a default driver - Set a driver to be automatically assigned to your next rental. And if you need to switch drivers, add another with just a click. Your business will save time now that you don’t have to assign Drivers one at-a-time.
  • Faster pick-ups. We’re down to just a 4-step process to complete your pre-trip inspection. All without any paperwork and from the palm of your hand. Your business can have vehicles on the road in less time.

We’re excited to roll out these new features so you can enjoy full control over your fleet wherever you are, and share vehicles on-the-go with the free COOP mobile app. Get these latest features by downloading or updating the app in the App Store and in Google Play

And, if you need help setting up your account, our team is always happy to help. Contact us today!


Catch Up on the Latest With COOP

Commercial Vehicle Rental Market Guide: Fourth Quarter 2023

Another year, another holiday season. The commercial trailer and vehicle rental market is undergoing significant changes this fourth quarter and into the new year. The big question on everyone's mind is whether the historically busy Q4 season will pick up like before. Factors such as technology adoption, rental utilization drops, vehicle availability, and more are top of mind for businesses everywhere. In this blog, we'll briefly explore what to expect and what's been driving the ups and downs of transporting goods and materials throughout 2023. The peak season is critical for businesses grappling with supply chain disruptions and a rapidly shifting competitive landscape. Read our complete guide to learn expert tips and best practices for optimizing fleet needs and discovering valuable rental solutions to meet these challenges head-on.

COOP's Top KPIs Checklist for Businesses in 2024

Discover the top KPIs that every business should be tracking for optimal fleet use. From on-time delivery rates to transportation cost per unit, this blog post covers it all. Read on for insights and a handy checklist to improve your logistics operations.

New Platform Enhancements: Request to Upload Multiple Vehicles and Smart Rate Search Filter

At COOP, we're committed to enhancing your experience to make renting and listing vehicles more efficient and user-friendly. That's why we are excited to introduce two new features that will take your vehicle rental experience to the next level. Request to Upload Multiple Vehicles and Smart Rate Search Filter.

​​3 Important Things to Know About Black Friday & Cyber Monday

Did you know that, on average, U.S. consumers say they have 47% finished placing orders for their holiday shopping by Black Friday and Cyber Monday? That means almost half of the people making purchases in the fourth quarter search online and offline from the crack of dawn for doorbuster deals before we reach December. As two of the biggest shopping days of the year for most retailers, it's important to explore the significant impact these days have on commercial vehicle demand.

We use cookies to improve your experience and support our mission. By using our site, you agree to our use of cookies