Occasionally, you may want to seek reimbursement for costs during a rental like tolls, fuel, and other expenses. So what can you do if you need a reimbursement for a specific charge? We are pleased to introduce the Reimbursement Request Feature to make this process easier.
If you would like to receive a reimbursement from a business you have transacted with; this tool allows you to send an Owner or Renter a direct message with your request.
You can request reimbursement for the following:
(Available options to select from will vary depending on if you are a Renter or an Owner of a transaction.)
What to Know About Reimbursement Requests
A request for reimbursement can be made during or after a rental. It is up to the business receiving the request to approve or deny the Reimbursement Request. We recommend uploading any pictures, receipts, and documentation related to the request to help resolve the case.
In the event that a request is denied, you can choose to escalate the request if it was unfairly denied. Our Support Team will step in to review the case to determine a resolution. Please visit our Reimbursement Request Help Center Article for more information.
Chassis rentals offers flexibility, cost savings, and access to a variety of equipment options. Whether you are a seasoned logistics professional or new to the world of freight transportation, this article will cover all aspects of chassis trailer rental.
When containers stuck at the port caused delays and thousands in penalty fees, a major textile company turned to a solution that increased their shipping volume by 28%. Uncover their success story and learn how you can streamline your operations with COOP by Ryder.
Want to make best use of expenses when comparing rental rates for trailers? Several factors influence semi-trailer rental costs, from the specific type of trailer you require to your company's credit history. But don't stress; we're here to simplify it all and guide you toward finding the best possible deal for your business.