Your trucks are listed, you’ve gone through all of the Owner Best Practices, and it’s time to get your idle vehicle on the road. Be confident going into your first rental and follow these tips to make your transaction go smoothly.
You look down at your phone and you see a notification from the app that one of your vehicles has been requested. Now what? Look to see how that Renter has been rated by other Owners on the platform by checking out their star rating. And, see how long they want to rent your vehicle. If everything is up to your standards and your vehicle is available, approve the reservation as soon as you can through the app.
Most instructions should be clearly available on your vehicle listing, but the Renter may have some simple questions. They may ask for confirmation of your vehicle’s capabilities or how best to complete their pick-up and drop-off flow. Be available to them to make your rental go as smoothly as possible.
When you address your Renter’s concerns it does more than resolve a transaction. It builds a relationship that can lead to repeat rentals, and more revenue from your vehicles in the future. Plus, good communication with the Renter is one of the main ways to get a high rating at the end of your rental. These reviews will be available to future, prospective Renters and could determine if they reserve your vehicle or another.
The day that the rental begins can be as personal as you choose. Whether you’d like to leave the keys in a lockbox or hand them off yourself is up to you. In any case, a Driver will arrive at the location specified and follow the instructions you’ve listed to retrieve the vehicle. It’s only required for the Driver to complete the pick-up process, but you are more than welcome to capture your own pictures before it goes out on the road. We recommend uploading pictures to the app of:
This process can all be done easily with our mobile app, available on The App Store and Google Play. It should not take any longer than a few minutes. Now your vehicle is out on the road generating revenue for your business instead of sitting idle in the lot, so let’s follow it along!
Similar to the pick-up process, this can be as direct or indirect as you prefer and your facilities are capable of. Any special instructions for the drop-off process should be on the vehicle listing or communicated to the Renter before this day.
Again, it’s not required, but if you want to document the vehicle upon its return, walk-around your vehicle and photograph all the same areas as your pick-up process immediately after the vehicle is dropped off. It rarely happens, but if there are any damages notify our team right away. We’ll make every effort to resolve the matter in a timely way.
After all that, hopefully you have had a good experience, and there are more reservation requests waiting for you! Be sure to rate your experience with the Renter and leave any comments about the rental. We are always trying to improve the experience for our Owners on the platform and take your feedback into consideration.
As you get more and more reservations, these steps will become normal for you. One of our Owners, Britt’s Home Furnishings, has been able to grow their fleet by easing their lease payments with COOP. Over time, it becomes very easy to complete the transaction process and you’ll be able to generate revenue on the platform without hesitation.
From growth in the food industry’s demand for freight, interest rates remaining high for the time being, fluctuating truckload rates, and other trends, the summer sees activity heat up, and it’s essential to be aware of these key topics.
This blog covers various commercial vehicle rental developments and historical stats you need to know, including whether we can expect an uptick in demand in Q3. To manage your fleet needs effectively, tools like the COOP by Ryder platform help businesses gain the flexibility to optimize fleet use. Read our complete guide for more data and insights to help your business make informed decisions about the transportation market in the third quarter and beyond.
Download our complete guide to read more about these topics and for additional market insights.
Based on historical rental trends over the last few years, we expect the Food & Beverage to see very strong activity. Additionally, moving companies have plenty of activity with local and cross-country moves until summer’s end.
As the holiday rush of Q4 approaches, keep in mind that many businesses will look to secure additional fleet capacity to move inventory toward the end of this season.
Take a deeper dive into these solutions and how they could help your business. Get the Q3 Rental Guide.
Having the right amount of vehicles for your business can take time and effort during the summer months. COOP helps Renters source equipment by finding available commercial vehicles from other trusted companies on the platform.
Whether you have a large or small fleet, listing idle vehicles on the COOP platform can improve utilization, cover transportation costs, and increase your bottom line in Q3.
Start your journey and sign up for COOP. With the assistance of our team of professionals and cutting-edge technology, you'll have access to an innovative platform with tools that businesses across the country are using to create extra revenue or increase their fleet capacity.
To learn more about the market conditions this summer and gain additional knowledge and statistics, get the comprehensive Q3 2023 Commercial Vehicle Rental Market Guide today!
Managing commercial vehicle rentals efficiently is vital for businesses. That's why we've developed a user-friendly dashboard to get rental information quickly and help streamline your experience. Whether you're a frequent Renter or just getting started, our Renter Dashboard is designed to give you greater control and visibility over your rental activity on COOP.
If you’ve had rental transactions on the COOP platform, you can see and download your statements with just a few clicks. Here’s how:
1. Click the Get Statements button from your Renter Dashboard.
2. Your renter statement overview will open displaying your summary of charges.
3. Filter the statement(s) you need by reservation or date range.
4. To download the page as a PDF, right click anywhere in the top portion of the page. To download the page as a csv file, right click the reservation and select “Export”.
At COOP, we're dedicated to helping businesses succeed by streamlining logistics and transportation needs with our technology-driven commercial vehicle rental and solutions platform. This new Renter Dashboard feature is another valuable tool to helps Renters on their journey to success. Stay tuned for more features coming soon!
Ready to get started? Apply for an account today!
Have an account? Check out your Renter Dashboard.
Looking to rent commercial vehicles in bulk and unlock the possibilities for your fleet needs? We're thrilled to bring you a new, significant feature designed for businesses that are looking for multiple rentals at once. You can now request multiple vehicles on the platform when searching for them.
To use this new feature and request to rent multiple vehicles of a certain type, click here. With a few clicks and a little bit of info, you're on your way to getting the vehicles you need. You’ll be able to customize your requests based on vehicle type, price point, specifications, rental periods, and more, all in one go. Once you submit a request, our team will connect with you to set up the reservations.
Watch this video clip to see how it works:
Finding extra capacity and optimizing fleet use shouldn't be a middle-of-the-road experience, and with COOP, it's anything but. We understand that seasonal demands, special events, excess inventory, and many more impact the need for finding several vehicles right where you need to pick up and haul your loads.
At COOP, we take pride in providing reliable service and innovative solutions for your commercial vehicle rental needs. The introduction of the Multi-Vehicle Request feature is just one more way we're committed to elevating your experience with us. Start renting today and discover how to enhance your approach to bulk rentals and empower your business for success. Stay tuned as we share more new features in the coming weeks and months!
The busy moving season is here! Many individuals, families, and businesses choose this time to relocate due to favorable weather conditions, school breaks, and the availability of free time. Whether your company is in the moving industry or not, this time of year presents a significant opportunity to expand your customer base, maximize fleet utilization, and find ways to generate higher revenue.
On the COOP by Ryder commercial vehicle sharing platform, companies can build relationships by connecting with a community that provides access to rent or list vehicles all at their fingertips. In this blog, we’ll cover some trending stats, tips for planning, and more. For an in-depth look at some moving industry insights and tools to effectively manage fleet demand, read our complete guide.
Here are a few stats that show the direct connection between transportation and the moving industry.*
Read our guide for more facts about the moving industry.
Preparation is key to ensuring a successful peak season. Even if your business is not in the moving industry but has commercial vehicles sitting on a lot somewhere, exploring plans for maximizing fleet utilization can lead to practical solutions that can move the needle and increase profits. Here are 3 tips on what you can do to remain competitive:
· Embrace flexibility
· Keep up with new tools
· Adapt to the market's needs
Using the COOP platform provides helpful resources and options to plan accordingly and keep your business moving.
Depending on the size of the job, a wide range of vehicles are needed to have sufficient space and capabilities to transport belongings. The following are some of the most commonly used vehicles during peak moving season:
· Box Trucks
· Cargo Vans
Want to get more specifics about these vehicles? Read our guide for more details about each one.
There are many ways businesses can take advantage of a revolutionary commercial vehicle sharing community like COOP during the moving season. With our innovative tools, we’re helping businesses overcome challenges and optimize fleet utilization. By registering for an account, you can get access to thousands of commercial vans, trucks, tractors, and trailers available for rent in your area. Plus, companies with idle equipment can list their vehicles to earn thousands in additional revenue.
Download our complete moving season guide now to get more insights!
*Sources: American Trucking Associations, Forbes, IbisWorld