Here’s everything you need to know so that you can rent vehicles with confidence.
Once approved, here’s a quick checklist to get your reservations started.
If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.
Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.
Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.
Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.
Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.
Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.
Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.
Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.
Learn about the significant impact of reefer trailers on transporting perishable goods including tips, technological advancements, & rental options for efficiency.
How the largest value-added distribution company overcame challenges with limited warehouse space by using storage trailers as a quick and cost-saving solution during peak season with the COOP by Ryder rental solutions platform.
It’s no secret that the food distribution industry is highly competitive, and companies need to operate efficiently to succeed. One of the nation's largest food distribution and production companies with over $1.5B in sales wanted to save time and money in a tight economic landscape, and trailer pools presented as a worthwhile long-term solution.