Renter Tools & Resources

Here’s everything you need to know so that you can rent vehicles on the marketplace with confidence.

Getting Started

Find the Help You Need

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24/7 Roadside Assistance

If you have an incident with a vehicle while on a rental, contact our 24/7 Roadside Assistance service at 855-961-2413. A trusted service provider will be dispatched to assist you.

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Help Center

Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.

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Support Center

Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.

Tips for an Even Better Experience

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Complete Pre-Trip Inspection

Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.

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Connect Via User-to-User Chat

Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.

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Care for the Vehicles

Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.

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Submit Fuel Receipts

Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.

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Rate Your Experience

Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.

More Rentals, More Perks, More Benefits

Become a Premium Owner

With our Premium Renter Program, get additional benefits that are reserved for our top-rated Renters on COOP.

Book a truck on the mobile app.

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If you have any questions, please schedule a call with our team or visit the Support Center.

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