Find answers to our most frequently asked questions about rentals and helpful guidelines for all things COOP related.
Can’t find the answers you need? Simply log in to your account and create a ticket in our Support Center so our team can provide you with the help you need.
Do a pre-trip inspection and take photos to make sure the vehicle's condition is documented before you drive off.
Communicate with the vehicle's Owner so that your rental goes as smoothly as possible.
Follow the golden rule and treat vehicles as if they were your own by keeping them clean with fuel refilled and returned in the same condition as you picked it up.
Save and upload all of your fuel receipts to COOP during your rental to comply with International Fuel Tax Agreement (IFTA) reporting.
Leave ratings about the Owners after every rental to help encourage more safe and secure transactions on the platform.