Completing our registration form and setting up an account with COOP can be done without a US Department of Transportation number (DOT number). Still, it may make the sign-up and rental process faster if it is provided. Keep in mind that most vehicles require a DOT number to rent them. When requesting to reserve these vehicles, your business must provide an active DOT number .
To find out if you have a DOT number, go to the FMCSA website and search your company by name. If you find it, return to the registration form and enter your DOT number to continue the Renter sign-up process. If it is inactive and you would like to reactivate it, find out how here.
If you need to register for or do not have an active US DOT number, simply follow these steps to complete your COOP account setup.
1. Apply for a DOT number at the FMCSA registration page
2. Wait for an approval email from the FMCSA (Wait times will vary but could be as soon as 24 hours)
3. Provide us with your new DOT number.
· If you did not finish the COOP account registration form, click here to submit your DOT information and create an account.
· If you finished the COOP account registration form, please email your DOT information to your sales representative.
Upon review, you will receive a notification from COOP with the next steps.
If you’re still having trouble getting a rental reservation, there is an easy fix available to you.Learn more
For your business’s safety and security, you can change your password at any time.Learn more
Report any suspicious emails and messages by Renters or Owners who attempt to reserve vehicles or change a current rental outside of the platform to our team.Any changes made outside of the platform are not included in the rental contract and do not include coverage and supportLearn more
If you’re already a registered user with the COOP platform, the easiest way to contact our team is through the Support Center. If you’re not yet a registered user, you can visit our contact us page for more options.Learn more
If you’re unable to login to your account, you can reset the password on your own with the ‘Forgot password? Reset here’ link toward the bottom of the login page.Learn more
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