How can I upload fuel receipts for IFTA?
As a Renter, this is how to avoid fees by uploading your receipts for International Fuel Tax Agreement (IFTA) reporting. Complete the drop-off flow by having the Driver take photos of the receipts so that you can upload them to the platform. If your reservation exceeds 30 days, you should upload receipts monthly. To give Owners your receipts, follow these steps:
- Go to your Renter reservations page, find the reservation that you would like to upload fuel receipts for.
- Select the ‘IFTA’ button located under your cost breakdown section. Alternatively, for completed reservations you can click ‘Upload Fuel Reciepts’ in the banner at the top of the reservation page.
- Drag-and-drop the image files for fuel receipts into the box that says ‘Add Images’
Please complete this step at the end of each reservation or each month for reservations that exceed 30 days so that you can avoid any fees and so your vehicle’s Owner can download their fuel receipts.
Who is responsible for maintenance?
The vehicle’s Owner is responsible for costs associated with regular maintenance, however you as a Renter may have to help bring them in for service.
Learn moreDo I need to refuel the vehicle before returning?
Yes, the vehicle must be returned with the same amount of fuel and other required fluids that it had upon pickup.
Learn moreDo I have to clean my rental vehicle?
Vehicles should be returned to the Owner in the same condition as the beginning of the rental.
Learn moreWho is responsible for IFTA on my rental truck?
As the Renter you are responsible to report your fuel receipts when your rental ends or monthly if the rental exceeds 30 days.
Learn moreWhere can I access my trip records?
Go to your reservations page to access all the trip records from past reservations with COOP Owners.
Learn moreWhat happens if I get in an accident?
If you or your driver is involved in an accident, please call local authorities first. After you have notified the authorities, contact COOP so that our team can guide you through the accident process.
Learn moreDo I need to provide fuel receipts?
We require your fuel receipts so vehicle Owners can complete their IFTA filing, provide them when completing your drop-off or monthly if your rental exceeds 30 days.
Learn moreWhat should I do if a vehicle breaks down?
If the vehicle has a flat tire, a mechanical issue, or any other problem that prevents you from traveling safely during a rental, we can send roadside assistance to help.
Learn more
Popular Vehicle Types
