How can I view the rental agreement and my receipt for my vehicle rental?
You can easily access your rental agreement and the receipt for your rental. Follow these steps to find the document you’re searching for:
- Go to your Resources, from your Account Management.
- Check the Leasing Documents page for the rental agreement
- Go to your reservations page, and select ‘View’ on the transaction you’re looking for to find all records of the rental that you had.
This is the area where you’ll find all the details of your rentals and contracts. If there is a document you need that’s not here, reach out to us.
How do I set my Default Driver?
In your account management, you can go to your Drivers tab. Then select the options dots on the right side to set them as the default.
Learn moreHow can I change my drivers' information?
If you need to add or change drivers in your account, you can do so simply through the platform.
Learn moreHow can I change a driver on a current rental?
Reach out to our team if you need to apply a new driver on a rental that is currently active.
Learn moreHow do I arrange a ride to my pick-up location?
Once you have a reservation approved, call our 877-747-5352 line. Our team will arrange your driver a ride to the pick up location.
Learn moreIf I chose COOP’s insurance policy, how do I find proof of vehicle coverage?
If you have chosen our insurance policy, the rental agreement serves as proof of vehicle coverage.
Learn moreHow does vehicle pickup and drop-off work?
At the time of pickup and drop-off, your assigned driver will receive a text. It will include step-by-step instructions.
Learn moreDo I need my own Electronic Logging Device (ELD) when renting through COOP?
Some vehicles will come with their own Electronic Logging Device, but we recommend bringing your own if your rental will require it.
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