Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

How do I add or change payment preferences?

You can add or change your payment preferences directly from your COOP profile. Whether you are adding a new card or updating your preferred payment methods, just follow these simple steps: 

  • Go to Manage Payments in your Account Management
  • Add a credit card that you would like to use through our Stripe payment system
  • Once your card is verified, it can be used on any upcoming rentals
  • Select your default payment card, which will be charged automatically for any future rentals. 

COOP accepts all major credit cards. If you’re having trouble getting your payment preference verified, please contact your bank.

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