How far in advance do Renters book?
Some Renters reserve vehicles the same day of their rental demand, while others plan a little more ahead. There is no penalty if you deny the reservation request because you have prior obligations and cannot meet the renter’s request.
Are all vehicles accepted on COOP?
Most commercial vehicles can be listed on our platform including cargo vans, straight trucks, tractors, and trailers. To list your vehicles, your business must provide additional information.
Learn moreWhat kind of rental activity should I expect once I list my vehicles?
Rental activity for your vehicle will depend on many factors including: listed daily rate, discounts offered, availability, location, vehicle restrictions, vehicle age, and of course, supply and demand.
Learn moreWhat kind of Renters will I get through COOP?
All Renters on COOP are carefully vetted businesses.
Learn moreWho provides Roadside Assistance?
Our 24/7 Roadside Assistance is provided by Ryder’s Customer Response Center.
Learn moreWould these be long term or short term rentals?
Any usage restrictions, as to duration of rental, where the vehicle travels, etc., is determined by you as the Owner. The business that has reserved your vehicle can rent a truck for any duration you approve.
Learn moreHow long do you have to be part of the program?
It is free to list and maintain your listing on COOP; there is no obligation to make your vehicles available and no penalty if you remove them.
Learn moreDo I need to take off our USDOT # for every rental?
Most Renters bring their own decal or magnet to cover the Owner DOT. Some Owners on COOP leave a space open so that the renter can display their own DOT magnet on the vehicle for the rental.
Learn moreWho is providing insurance on the vehicles while they are rented to a third party?
The Renter has to provide their own insurance ($1 million liability policy & physical damage insurance) or purchase insurance from COOP directly.
Learn moreHow does COOP promote my vehicle to Renters?
Our team takes every effort to get your vehicle activity once it's listed on COOP. Consider becoming a COOP Featured Business to promote your vehicles even further.
Learn moreHow is the rental rate set?
You as the Owner always have the flexibility to adjust the rates to what is best for your business.
Learn moreHow does vehicle pickup and drop-off work?
Vehicle pickup and drop-off are completed all through the platform. Renters are expected to meet you at the designated location for the vehicle at the requested pickup time.
Learn moreWhat kind of coverage is necessary to list vehicles on COOP?
To list your vehicles on COOP, you must submit a valid certificate of insurance. Your insurance will be verified by our team.
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