How to change my password?

For your business’s safety and security, you can change your password at any time. You can update the password by:

Visit your Account Management page
Enter a new password
Confirm that new password,
Then click ‘update password’

Be sure to keep this password secure.

I forgot my password. How can I reset my password?

If you’re unable to login to your account, you can reset the password on your own with the ‘Forgot password? Reset here’ link toward the bottom of the login page.

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I’m having trouble reserving a vehicle, what do I do?

If you’re still having trouble getting a rental reservation, there is an easy fix available to you.

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How should I respond to rental requests off the platform?

Report any suspicious emails and messages by Renters or Owners who attempt to reserve vehicles or change a current rental outside of the platform to our team.Any changes made outside of the platform are not included in the rental contract and do not include coverage and support

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I still need help, where do I go?

If you’re already a registered user with the COOP platform, the easiest way to contact our team is through the Support Center. If you’re not yet a registered user, you can use the contact page to send us a message.

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