What if I need another vehicle while the one I rented is being repaired?
If you need another vehicle to continue your routes, please use the COOP platform to request another vehicle. We cannot guarantee a replacement vehicle will be available, as with any other reservation it depends on your location, the availability of vehicles, and an Owner's approval of the request.
What information will the roadside agent need?
When requesting roadside assistance, be sure to have the following information available for the agent to effectively dispatch service.
Learn moreWhat comes with COOP’s Roadside Assistance?
Each rental comes with access to 24/7 Roadside Assistance, and our trusted network of authorized vendors.
Learn moreHow does COOP Roadside Assistance work?
Whether your vehicle needs a tow, replacement tire, or other service our vendors will travel to you to help get you back on the road.
Learn moreWho is responsible for costs once COOP Roadside Assistance is called?
Who is responsible for the costs incurred depends on the nature of the issue.
Learn moreWill I be responsible for the days the vehicle is down due to repairs?
Depending on the cause of the breakdown, your reservation may be ended early. Please contact Customer Support at https://www.coop.com/contact-us
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