What is required to rent a commercial vehicle on COOP?
To qualify for a COOP account and rent vehicles on the platform, your business will need to meet the following requirements:
All businesses must pass a financial history check. COOP uses a Dun & Bradstreet (D-U-N-S) number to help us learn more about your business. Look up your D-U-N-S number here or, if you need to, create a D-U-N-S number for your business.
Meet Compliance, Safety, Accountability (CSA) score requirements. We also use this safety compliance and enforcement program of the Federal Motor Carrier Safety Administration (FMCSA) that holds motor carriers and drivers accountable for their role in safety to determine rental eligibility.
To rent certain vehicle types in certain states, a USDOT# is required. We review the DOT number history to ensure it meets our safety and operating standards. The information you provide to the Department of Transportation (USDOT#) must match the information you provide to COOP. This includes your company’s email, phone number, and the representative name.
After your account has been created, your business will have access to reserve different vehicles. Requirements for renting a vehicle differ depending on the type of vehicle and are listed below:
- To rent sleeper tractors, businesses must have a USDOT# that is registered and active for at least 1 year.
- To rent trucks over 16 feet, day cab tractors, and trailers, businesses must have a registered and active USDOT#.
- To rent trucks 16 feet or less, certain states do not require a USDOT# when used within that state and also adhere to the load threshold restrictions of that specific state. Please reference the map below to see which highlighted states do not require a USDOT#.
- To rent sprinter vans, businesses must pass our credit check to rent sprinter vans on the platform. A USDOT# is not required for intrastate use. If crossing state lines, you will require a USDOT#.
Need a USDOT# to rent out more commercial vehicle types with COOP? Apply for a DOT# here.
Eligibility to rent on the platform is subject to COOP approval.
How do I set my Default Driver?
In your account management, you can go to your Drivers tab. Then select the options dots on the right side to set them as the default.
Learn moreHow can I change a driver on a current rental?
Reach out to our team if you need to apply a new driver on a rental that is currently active.
Learn moreHow does vehicle pickup and drop-off work?
At the time of pickup and drop-off, your assigned driver will receive a text. It will include step-by-step instructions.
Learn moreHow can I view the rental agreement and my receipt for my vehicle rental?
Your reservations page is the area where you’ll find all the details of your rentals and contracts.
Learn moreIf I chose COOP’s insurance policy, how do I find proof of vehicle coverage?
If you have chosen our insurance policy, the rental agreement serves as proof of vehicle coverage.
Learn moreDo I need my own Electronic Logging Device (ELD) when renting through COOP?
Some vehicles will come with their own Electronic Logging Device, but we recommend bringing your own if your rental will require it.
Learn moreHow can I change my drivers' information?
If you need to add or change drivers in your account, you can do so simply through the platform.
Learn moreHow do I arrange a ride to my pick-up location?
Once you have an approved reservation, contact our customer service team to arrange a ride to the pick up location for your driver.
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