How can I contact someone at COOP by Ryder?
Need assistance? If you’re already a registered user with the COOP platform, you can create a ticket and contact our team through the Support Center. It’s the easiest way to reach our team regarding your account, claims, payments, billing, reservations, or a service or vehicle issue.
All you have to do is log in to your account and access the Support Center here.
Creating a ticket will allow you to receive information and updates so that we can provide you with the help you need.
Need to contact Roadside Assistance?
Call our 24/7 service line at 1-855-961-2413. For more information about COOP Roadside Assistance services, please click here.
If you’re not yet a registered user or for a general question you couldn’t find on our Help Center, you can find more information on contacting our team here.
What is COOP by Ryder?
COOP by Ryder is a vehicle-sharing platform that connects businesses who have idle trucks, tractors, and trailers with other trusted companies that need to rent commercial vehicles.
Learn moreCan I join COOP?
Businesses that meet the requirements can join the platform to rent or list commercial vehicles. The platform does not support personal or one-way rentals. All of our users, Renters and Owners alike, are carefully vetted to ensure they meet our required insurance and operating authority standards.
Learn moreHow much will it cost me to use COOP?
It’s free for you to join the platform to get started renting or listing vehicles.
Learn moreWhere is COOP by Ryder supported?
Currently, COOP is nationwide across the continental United States.
Learn moreWhat type of insurance is required to rent vehicles?
In order to rent vehicles with COOP, a business needs coverage during the rental. The quickest and most convenient option for companies is to use COOP’s cost-effective liability and physical damage coverage, or you also have the option to provide your own insurance.
Learn moreWhat is a Premium Owner?
With our Premium Owner program, we recognize and celebrate our top-rated and most active Owners on COOP and provide them with additional benefits.
Learn moreWhat is a Premium Renter?
With our Premium Renter program we recognize and celebrate our top-rated and most experienced Renters on COOP and provide them with additional benefits.
Learn moreWhat are the perks of a Premium Owner?
Once you meet the requirements of a Premium Owner, you get several benefits that help you stand out on the platform.
Learn moreWhat are the perks of a Premium Renter?
Once you’re a Premium Renter, you have several reservation perks that help you get the capacity you need when you need it. These additional benefits for our top-rated and most experienced Renters on COOP.
Learn more
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