Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Who is responsible for maintenance?

The vehicle’s Owner is responsible for costs associated with regular maintenance, however you as a Renter may be required to bring the vehicle in for service during the rental period. Renters should be able to recognize when a vehicle requires maintenance and will not be responsible for the cost as long as the driver treats the vehicle well. Make sure to update the Owner on accumulated mileage and refrigerated hours to ensure maintenance is completed.

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