Will I be responsible for the days the vehicle is down due to repairs?
Depending on the cause of the breakdown, your reservation may be ended early. If you want additional information or if you have a specific question regarding a vehicle that is in a shop for repairs, please contact Customer Support at Contact Us (coop.com).
What information will the roadside agent need?
When requesting roadside assistance, be sure to have the following information available for the agent to effectively dispatch service.
Learn moreWhat comes with COOP’s Roadside Assistance?
Each rental comes with access to 24/7 Roadside Assistance, and our trusted network of authorized vendors.
Learn moreWhat if I need another vehicle while the one I rented is being repaired?
We cannot guarantee a replacement vehicle will be available. If you need another vehicle to continue your routes, please use the COOP platform.
Learn moreHow does COOP Roadside Assistance work?
Whether your vehicle needs a tow, replacement tire, or other service our vendors will travel to you to help get you back on the road.
Learn moreWho is responsible for costs once COOP Roadside Assistance is called?
Who is responsible for the costs incurred depends on the nature of the issue.
Learn moreGet in Touch
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