Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

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Platform Features

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Platform Features

How to use COOP’s User-To-User chat?

While your business is using the COOP platform, communication is key. Within each reservation, you can begin a chat. You will also see a button to open your active user-to-user chats in the upper right.

Does COOP by Ryder offer Net Maintenance?

Yes, COOP by Ryder offers net maintenance for long-term trailer rentals. By opting for COOP's net/net maintenance option, you can get additional savings and benefits when managing your own maintenance on dry van trailers.

What is the Owner Dashboard?

The Owner Dashboard is designed to give you greater control and visibility over your rental activity on COOP. You take actions on rental requests, download payout statements, and more.

What is the Renter Dashboard?

The Renter Dashboard is designed to give you greater control and visibility over your rental activity on COOP. Track rental activity, take action on reservations, and access your billing statements.