Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Can I choose where my vehicle gets repaired?

Yes. If you have a preferred repair vendor and would like your vehicle to be repaired at their facility, please notify your Claims Coordinator upon reporting damage. We will still obtain estimates from our authorized repair vendors and provide a Claims Release Form to issue payment for the total repair amount, allowing you to repair your vehicle with the vendor of your choice.

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