Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

How do I respond to requests and extensions?

When you get a request to reserve your vehicle you will receive a notification via email, or on the COOP app that you can approve or deny. You can also find the ability to respond to requests and extensions by: 

  • From your Account Management, go to your Reservations section 
  • Find the reservation that is requesting approval or an extension
  • Alternatively, contact our team to respond to requests for reservation or extension
  • Approve or deny based on what’s right for your business

How you respond depends on whether or not your business can project whether or not that vehicle will be needed during the time it is being requested for. Respond to requests and extensions as soon as you’re able to lock-in more profitable days for your business off your idle vehicles.

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