Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

How should I respond to rental requests off the platform?

Report any suspicious emails and messages by Renters or Owners who attempt to reserve vehicles or change a current rental outside of the platform to our team. Any changes made outside of the platform are not included in the rental contract and do not include coverage and support provided by the rental agreement like 24/7 roadside assistance and liability coverage. It is in your best interest to manage any reservation requests or changes through the platform to ensure you are covered by the rental agreement.

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