Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Late return policy

Our customer support team will work hard to ensure vehicles are returned on time. In the unlikely event that a vehicle is returned late, COOP will impose a late return fee on the Renter. Renters will be charged 3x the daily rate each day the vehicle is late, which is revenue that we pass on to that vehicle’s Owner. If your asset is not returned on-time, please notify us so that we can assist you.

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