Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

What happens with my deposit once the vehicle is returned?

Upon vehicle return and successful completion of your reservation, your mileage payment will be adjusted based on the actual mileage used.

If you were charged a security deposit, this deposit will be refunded upon vehicle return or applied to any other additional costs for your rental like fuel, damage, refrigeration hours, or other related fees. If the total amount owed for the rental upon return is less than your deposit, we will refund the difference to your card.

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