It begins when you contact Roadside Assistance Contact Us (coop.com). Our dedicated COOP Support Team will guide you to a local vendor, and we will strive to get you necessary services as timely as possible. Whether your vehicle needs a tow, replacement tire, or other service our vendors will travel to you or open up shop to get you back on the road. Costs incurred from Roadside Assistance are charged to the Renter or Owner depending on who is responsible for the incident.
We cannot guarantee a replacement vehicle will be available. If you need another vehicle to continue your routes, please use the COOP platform.Learn more
When requesting roadside assistance, be sure to have the following information available for the agent to effectively dispatch service.Learn more
Depending on the cause of the breakdown, your reservation may be ended early. Please contact Customer Support at https://www.coop.com/contact-usLearn more
Each rental comes with access to 24/7 Roadside Assistance, and our trusted network of authorized vendors.Learn more
Who is responsible for the costs incurred depends on the nature of the issue.Learn more