Help CenterFor RentersReserving a Vehicle
How does vehicle pickup and drop-off work?

How does vehicle pickup and drop-off work?

Completing vehicle pickup and drop-off is required for every rental. At the time of pickup and drop-off, your assigned driver will receive a text. It will include step-by-step instructions and a link to upload photos of the vehicle to document its condition, mileage, fuel level, and refrigeration hours (when applicable). We’ll use these in the event there are any accidents or claims, so be sure to provide clear pictures of the entire vehicle before and after rental.

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