What comes with COOP’s Roadside Assistance?
When you rent with COOP, each rental comes with access to 24/7 Roadside Assistance. This service gives you access to our trusted network of authorized vendors during every reservation.
If you need help with changing a flat tire, jump-starting a dead battery, towing the vehicle to a repair shop, or any mechanical assistance, getting you back on the road is our priority. Please note that costs incurred from an incident that requires Roadside Assistance are charged to the Renter or Owner depending on who is responsible for the incident.
Calling Our 24/7 Roadside Assistance Service
In the unfortunate event of an incident, you must start by contacting our 24/7 Roadside Assistance service at 1-855-961-2413. Our dedicated COOP Support Team will connect you with a vendor to get you the necessary services as quickly as possible.
Who is responsible for costs once COOP Roadside Assistance is called?
Who is responsible for the costs incurred depends on the nature of the issue.
Learn moreHow does COOP Roadside Assistance work?
Whether your vehicle needs a tow, replacement tire, or other service our vendors will travel to you to help get you back on the road.
Learn moreWhat information will the roadside agent need?
When requesting roadside assistance, be sure to have the following information available for the agent to effectively dispatch service.
Learn moreWill I be responsible for the days the vehicle is down due to repairs?
Depending on the cause of the breakdown, your reservation may be ended early. Please contact our Customer Service Team if you need additional information or have any questions.
Learn moreWhat if I need another vehicle while the one I rented is being repaired?
We cannot guarantee a replacement vehicle will be available. If you need another vehicle to continue your routes, please use the COOP platform.
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