What is a Premium Owner?
With our Premium Owner program, we recognize and celebrate our top-rated and most active Owners on COOP and provide them with additional benefits.
Premium Owner Account Requirements:
Every quarter, we evaluate an Owner’s performance on the platform. If the program requirements are met, you’ll automatically become a Premium Owner based on the following assessments:
- 4.5+ Average Star Rating
- 100 Rental Days on the Platform in the Last Quarter or 250 Days in the Previous 12 Months
- 80% Reservation Acceptance Rate in the Last Quarter
- Median Response Time of 4 Hours or Less in the Last Quarter
Why rent from a Premium Owner? When you see the Premium badge on a listing, you have the opportunity to rent from an Owner with a proven record for high-quality vehicles, good communication, and an overall smooth rental experience.
What is COOP by Ryder?
COOP by Ryder is a vehicle-sharing platform that connects businesses who have idle trucks, tractors, and trailers with other trusted companies that need to rent commercial vehicles.
Learn moreCan I join COOP?
Businesses that meet the requirements can join the platform to rent or list commercial vehicles. The platform does not support personal or one-way rentals. All of our users, Renters and Owners alike, are carefully vetted to ensure they meet our required insurance and operating authority standards.
Learn moreHow much will it cost me to use COOP?
It’s free for you to join the platform to get started renting or listing vehicles.
Learn moreWhere is COOP by Ryder supported?
Currently, COOP is nationwide across the continental United States.
Learn moreWhat type of insurance is required to rent vehicles?
In order to rent vehicles with COOP, a business needs coverage during the rental. The quickest and most convenient option for companies is to use COOP’s cost-effective liability and physical damage coverage, or you also have the option to provide your own insurance.
Learn moreHow can I contact someone at COOP by Ryder?
If you’re already a Renter or Owner with the COOP platform, you can create a ticket and contact our team through the Support Center. If you need to contact Roadside Assistance, you can call our 24/7 service line.
Learn moreWhat is a Premium Renter?
With our Premium Renter program we recognize and celebrate our top-rated and most experienced Renters on COOP and provide them with additional benefits.
Learn moreWhat are the perks of a Premium Owner?
Once you meet the requirements of a Premium Owner, you get several benefits that help you stand out on the platform.
Learn moreWhat are the perks of a Premium Renter?
Once you’re a Premium Renter, you have several reservation perks that help you get the capacity you need when you need it. These additional benefits for our top-rated and most experienced Renters on COOP.
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