For Owners
Help Center For Renters
Your Account
Help Center for Claims
Managing Your Reservations
My vehicle was returned dirty or with less fuel, what should I do?
Renters are required to return your vehicle in the same condition in which it was rented. If it is not in the same condition, use the Resolution Center form on your reservation page.
Learn moreHow do I respond to requests and extensions?
When you get a request to reserve your vehicle you will receive a notification via email, or on the COOP app that you can approve or deny.
Learn moreHow can an Owner cancel a reservation?
From your Account Management, go to your Reservations section and find the reservation you’d like to cancel. Reservations can be cancelled, without penalty, on the COOP website up to 24 hours prior to the reservation start.
Learn moreCan tracking devices work with COOP?
Tracking devices (ELD tracking device) are not currently supported by the platform, but are always a good idea to install in your vehicles.
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