Help CenterFor Renters
Reserving a Vehicle

Reserving a Vehicle

How do I set my Default Driver?

In your account management, you can go to your Drivers tab. Then select the options dots on the right side to set them as the default.

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How can I change my drivers' information?

If you need to add or change drivers in your account, you can do so simply through the platform.

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How can I change a driver on a current rental?

Reach out to our team if you need to apply a new driver on a rental that is currently active.

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How do I arrange a ride to my pick-up location?

Once you have a reservation approved, call our 877-747-5352 line. Our team will arrange your driver a ride to the pick up location.

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How can I view the rental agreement and my receipt for my vehicle rental?

Your reservations page is the area where you’ll find all the details of your rentals and contracts. If there is a document you need that’s not here, reach out to us.

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If I chose COOP’s insurance policy, how do I find proof of vehicle coverage?

If you have chosen our insurance policy, the rental agreement serves as proof of vehicle coverage.

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How does vehicle pickup and drop-off work?

At the time of pickup and drop-off, your assigned driver will receive a text. It will include step-by-step instructions.

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Do I need my own Electronic Logging Device (ELD) when renting through COOP?

Some vehicles will come with their own Electronic Logging Device, but we recommend bringing your own if your rental will require it.

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Explore Our Main Categories

General

Learn more about the fundamentals of COOP.

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Your Account

How to edit your account and profile.

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For Owners

Things to know before listing your vehicle.

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Claims and Coverage

Things to know before reserving a vehicle.

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