Reserving a Vehicle

What is required to rent a commercial vehicle on COOP?

Eligibility to rent vehicles on COOP is determined using information from Dun & Bradstreet, your DOT number, and your Compliance, Safety, Accountability (CSA) score. Requirements for renting a vehicle differ depending on the type of vehicle and the state where you plan to use it. After your account has been approved and created, your business will have access to reserve various vehicles on the platform.

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How do I set my Default Driver?

In your account management, you can go to your Drivers tab. Then select the options dots on the right side to set them as the default.

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How do I arrange a ride to my pick-up location?

Once you have an approved reservation, contact our customer service team to arrange a ride to the pick up location for your driver.

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How does vehicle pickup and drop-off work?

At the time of pickup and drop-off, your assigned driver will receive a text. It will include step-by-step instructions.

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Do I need my own Electronic Logging Device (ELD) when renting through COOP?

Some vehicles will come with their own Electronic Logging Device, but we recommend bringing your own if your rental will require it.

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How can I change a driver on a current rental?

Reach out to our team if you need to apply a new driver on a rental that is currently active.

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How can I view the rental agreement and my receipt for my vehicle rental?

Your reservations page is the area where you’ll find all the details of your rentals and contracts.

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How can I change my drivers' information?

If you need to add or change drivers in your account, you can do so simply through the platform.

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If I chose COOP’s insurance policy, how do I find proof of vehicle coverage?

If you have chosen our insurance policy, the rental agreement serves as proof of vehicle coverage.

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Explore Our Main Categories

General

Learn more about the fundamentals of COOP.

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Help Center For Owners

Things to know before listing your vehicle.

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Your Account

How to edit your account and profile.

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Help Center for Claims

Help Center for claims and coverage frequently asked questions

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