Help Center

Get answers to COOP FAQs and connect with COOP customer support in our Help Center.

Do I need to pay a deposit?

Once an Owner has accepted your reservation, you will be charged a prepaid mileage fee and a security deposit. The prepaid mileage fee is based on an estimated amount of miles for your reservation. Upon vehicle return, your mileage payment will be adjusted based on the actual mileage used.

You will also be charged a security deposit that covers any incidentals during your rental. This deposit will be refunded upon vehicle return or applied to any other additional costs for your rental. Security deposit amounts will vary depending on a number factors.

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