In the event your vehicle returns with damage that did not exist prior to the rental, please notify us immediately. You have two days from when the vehicle has been returned to report any damage. Our Customer Support team will guide you through the claims process. A clear description of the damage and high quality photos can help expedite your claim.
If your vehicle breaks down, you can call and our trusted network of authorized vendors will service your vehicle.Learn more
If your vehicle is involved in an accident, you will be notified immediately. All renters are covered by liability and physical damage insurance. Our Customer Support team will guide you through our claim process.Learn more
In the unlikely event your vehicle is not returned on time, COOP will charge the renter a late fee which will be passed to you. Please contact COOP Support at 877-747-5352 for further assistance if your vehicle is late.Learn more