Who is responsible for my vehicle’s maintenance?
Preventative maintenance is the responsibility of the vehicle’s Owner. As Owner of a vehicle, you are responsible for all costs associated with keeping the vehicle in working condition as long as it’s listed on the platform.
In the case of long-term rentals, we recommend you to communicate with your Renter so they can take your vehicle in for your preventative maintenance schedule. You can log in here and find the specific reservation to message them via the user-to-user chat.
To schedule maintenance for long-term rentals, please send us a message here. Our team is happy to help, and you can typically expect a response within 1-3 business days or sooner.
Failure to remain compliant in maintenance may result in additional fees, withholding of your earnings, or removal from the platform.
What is COOP Smart Rate?
COOP Smart Rate is an innovative pricing tool that helps you maximize your earnings. COOP Smart Rate dynamically adjusts the rate of your vehicles based on a variety of characteristics like vehicle type, mileage, and market demand.
Learn moreHow to Add Vehicle Locations?
One of the first things you’ll do on account setup is stage a vehicle pick-up location for renters, you can add new pick-up locations at any time.
Learn moreHow to add a vehicle?
It’s easy to submit a vehicle to be listed on the platform, and you can do it all either on the web platform or with the COOP Mobile App.
Learn moreHow to set vehicle rate?
Access the Vehicles section in your account, then select the Rate tab to apply the COOP Smart Rate tool to maximize your earnings. Smart Rate automatically optimizes your listings to attract rentals. If you choose to enter your daily rental price for a vehicle manually, select the custom price option.
Learn moreHow do I schedule availability?
On the COOP platform you can change the availability for each vehicle on your account management page.
Learn moreWhat additional features should I include on my listing?
Include additional features on your vehicle’s listing to make it more attractive to prospective renters. Add features when you list the vehicle, or edit them by contacting our team.
Learn moreWhat photos should I add of my vehicle?
Promote your vehicle with good photos to get more rentals. We notice that our owners who photograph what makes their vehicles unique get more rentals.
Learn moreHow can I download fuel receipts for IFTA on my vehicle’s past reservations?
Owners can download their fuel receipts right on the platform so they can report their International Fuel Tax Agreement (IFTA) each quarter.
Learn more
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