Help CenterGeneral
The Fundamentals

The Fundamentals

What is COOP by Ryder?

COOP by Ryder is a vehicle-sharing platform that connects businesses who have idle trucks, tractors, and trailers with other trusted companies that need to rent commercial vehicles.

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Can I join COOP?

Businesses that meet the requirements can join the platform to rent or list commercial vehicles. The platform does not support personal or one-way rentals. All of our users, Renters and Owners alike, are carefully vetted to ensure they meet our required insurance and operating authority standards.

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How much will it cost me to use COOP?

It’s free for you to join the platform to get started renting or listing vehicles.

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Where is COOP by Ryder supported?

Currently, COOP is nationwide across the continental United States.

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What type of insurance is required to rent vehicles?

In order to rent vehicles with COOP, a business needs coverage during the rental. The quickest and most convenient option for companies is to use COOP’s cost-effective liability and physical damage coverage, or you also have the option to provide your own insurance.

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How can I contact someone at COOP by Ryder?

If you’re already a Renter or Owner with the COOP platform, you can create a ticket and contact our team through the Support Center. If you need to contact Roadside Assistance, you can call our 24/7 service line.

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What is a Premium Owner?

With our Premium Owner program, we recognize and celebrate our top-rated and most active Owners on COOP and provide them with additional benefits. 

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What is a Premium Renter?

With our Premium Renter program we recognize and celebrate our top-rated and most experienced Renters on COOP and provide them with additional benefits. 

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What are the perks of a Premium Owner?

Once you meet the requirements of a Premium Owner, you get several benefits that help you stand out on the platform.

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What are the perks of a Premium Renter?

Once you’re a Premium Renter, you have several reservation perks that help you get the capacity you need when you need it. These additional benefits for our top-rated and most experienced Renters on COOP.

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Explore Our Main Categories

Help Center For Renters

Help Center for frequently asked questions of Renters

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Your Account

How to edit your account and profile.

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Help Center For Owners

Things to know before listing your vehicle.

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Help Center for Claims

Help Center for claims and coverage frequently asked questions

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