Help CenterHelp Center For Owners
Managing Your Vehicles

Managing Your Vehicles

What is COOP Smart Rate?

COOP Smart Rate is an innovative pricing tool that helps you maximize your earnings. COOP Smart Rate dynamically adjusts the rate of your vehicles based on a variety of characteristics like vehicle type, mileage, and market demand.

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How to Add Vehicle Locations?

One of the first things you’ll do on account setup is stage a vehicle pick-up location for renters, you can add new pick-up locations at any time.

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How to add a vehicle?

It’s easy to submit a vehicle to be listed on the platform, and you can do it all either on the web platform or with the COOP Mobile App.

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How to set vehicle rate?

Access the Vehicles section in your account, then select the Rate tab to apply the COOP Smart Rate tool to maximize your earnings. Smart Rate automatically optimizes your listings to attract rentals. If you choose to enter your daily rental price for a vehicle manually, select the custom price option.

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How do I schedule availability?

On the COOP platform you can change the availability for each vehicle on your account management page.

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What additional features should I include on my listing?

Include additional features on your vehicle’s listing to make it more attractive to prospective renters. Add features when you list the vehicle, or edit them by contacting our team.

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Who is responsible for my vehicle’s maintenance?

Preventative maintenance is the responsibility of the vehicle’s owner. As Owner of a vehicle, you are responsible for all costs associated with keeping the vehicle in working condition.

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What photos should I add of my vehicle?

Promote your vehicle with good photos to get more rentals. We notice that our owners who photograph what makes their vehicles unique get more rentals.

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How can I download fuel receipts for IFTA on my vehicle’s past reservations?

Owners can download their fuel receipts right on the platform so they can report their International Fuel Tax Agreement (IFTA) each quarter.

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Explore Our Main Categories

Help Center For Renters

Help Center for frequently asked questions of Renters

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Your Account

How to edit your account and profile.

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Help Center for Claims

Help Center for claims and coverage frequently asked questions

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General

Learn more about the fundamentals of COOP.

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